Edgewall Software

Ticket #2968 (new enhancement)

Opened 3 years ago

Last modified 9 months ago

need a "contains" option for Owner if restrict_owner is true

Reported by: anonymous Owned by: jonas
Priority: normal Milestone: 0.13
Component: ticket system Version: 0.9.4
Severity: normal Keywords: restrict_owner
Cc: tim@…

Description

#1439 ([1664]) tied up the "restrict_owner" to control not only the newticket page but also the search page.

However in light of requests to edit or clean-up the userlist (#2351, #1347) - it should be recognised that dropdown for owners of "new tickets" may not be the same as the owners you want to search for.

so we need the "contains, startswith, endswith" options for owner even if the restrict_owner is true.

This does stop those of us using the "query" system from effectively managing our reporters.

Attachments

Change History

Changed 3 years ago by anonymous

  • cc tim@… added

Changed 2 years ago by sid

  • type changed from defect to enhancement

Changed 21 months ago by cboos

  • keywords restrict_owner added
  • milestone set to 0.12

Changed 9 months ago by ecarter

The list of owners you want to search for would be the union of the owners available in the new ticket list and the all the owners in the database. I expect that the latter would be an expensive operation.

Add/Change #2968 (need a "contains" option for Owner if restrict_owner is true)

Author



Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will change from jonas. Next status will be 'new'
The owner will change from jonas to anonymous. Next status will be 'assigned'
 
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