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Ticket #2968 (new enhancement)

Opened 6 years ago

Last modified 17 months ago

need a "contains" option for Owner if restrict_owner is true

Reported by: anonymous Owned by: jonas
Priority: normal Milestone: unscheduled
Component: ticket system Version: 0.9.4
Severity: normal Keywords: restrict_owner
Cc: tim@…
Release Notes:
API Changes:

Description

#1439 ([1664]) tied up the "restrict_owner" to control not only the newticket page but also the search page.

However in light of requests to edit or clean-up the userlist (#2351, #1347) - it should be recognised that dropdown for owners of "new tickets" may not be the same as the owners you want to search for.

so we need the "contains, startswith, endswith" options for owner even if the restrict_owner is true.

This does stop those of us using the "query" system from effectively managing our reporters.

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Change History

comment:1 Changed 6 years ago by anonymous

  • Cc tim@… added

comment:2 Changed 5 years ago by sid

  • Type changed from defect to enhancement

comment:3 Changed 5 years ago by cboos

  • Keywords restrict_owner added
  • Milestone set to 0.12

comment:4 Changed 4 years ago by ecarter

The list of owners you want to search for would be the union of the owners available in the new ticket list and the all the owners in the database. I expect that the latter would be an expensive operation.

comment:5 Changed 17 months ago by cboos

  • Milestone changed from next-major-0.1X to unscheduled
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