Edgewall Software
Modify

Ticket #1211 (closed enhancement: fixed)

Opened 7 years ago

Last modified 7 years ago

Want to allow authenticated users to attach files but not modify tickets.

Reported by: tangstad@… Owned by: jonas
Priority: normal Milestone: 0.9
Component: ticket system Version: 0.8
Severity: normal Keywords:
Cc: tangstad@…
Release Notes:
API Changes:

Description

For specific customers/bugreporters we really need a way to attach datafiles that help us reproduce their bugs, but without giving them full TICKET_MODIFY access. The TICKET_MODIFY access would just be confusing with too many options, and at the same time they might modify resolution etc. which would be annoying for developers.

It would be very practical to have a TICKET_APPEND permission which would let certain users (or anonymous) be able to attach files and add comments to an existing ticket.

Attachments

Change History

comment:1 Changed 7 years ago by cmlenz

#1436 has been marked as duplicate of this ticket.
Also, #1396 has a patch that addresses this.

comment:2 Changed 7 years ago by cmlenz

  • Milestone set to 0.9
  • Resolution set to fixed
  • Status changed from new to closed

Implemented in [1516].

View

Add a comment

Modify Ticket

Change Properties
<Author field>
Action
as closed
The resolution will be deleted. Next status will be 'reopened'
to The owner will be changed from jonas. Next status will be 'closed'
Author


E-mail address and user name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.