Trac Project Ticket Triage

This page lists guidelines and conventions used within the Trac project for ​triage of tickets.

General guidelines

• If resolution is wontfix or worksforme, the Milestone should be blank.
• fixed is used for tickets that required a code change
  • otherwise use wontfix or worksforme
• Don't assign a milestone without a reason or patch.
• Don't modify a milestone as anonymous and without a reason.
• If marking as duplicate, include referring ticket #s in both duplicate and duplicated tickets.
  • In duplicate ticket: This ticket is duplicate of #1234
  • In original request: #2345 has been marked as duplicate of this ticket

Ticket Title

• [PATCH] prepended - if you are the original ticket creator, then adding [PATCH] to the ticket title indicates a patch attached to ticket for review and integration that works for you.

Keywords

• helpwanted - tickets which are looking for contributors
• review - peer review requested
• documentation - things that need to be better documented
• patch - same as review keyword, but when a patch is created by a third party
• workflow - waiting for workflow branch merge
• permissions - waiting for permissions branch merge
• xref - waiting for the cross references branch merge
• mysql
• postgresql
• sqlite
• unicode
• notification - any issue related to email notifications
• needinfo - waiting on information from the reporter