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This page documents the 1.4 (latest stable) release. Documentation for other releases can be found here.
There is also an IRC channel, where people might be able to help out. Much of the 'live' development discussions also happen there.
Edgewall also offers commercial support to individuals and organizations who desire it.
For more information, visit our commercial support page for Trac.
You can of course also contact us at any time at info@… if you have any questions.