Edgewall Software

Changes between Version 24 and Version 25 of TracSupport


Ignore:
Timestamp:
Nov 8, 2008, 8:01:35 PM (15 years ago)
Author:
Remy Blank
Comment:

Fixed a few links

Legend:

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  • TracSupport

    v24 v25  
    11= Trac Support =
    22
    3 Like in most [http://www.opensource.org/ open source projects], "free" Trac support is available primarily through the community itself, mainly through the [http://trac.edgewall.org/wiki/MailingList mailing list] and the project wiki.
     3Like in most [http://www.opensource.org/ open source projects], "free" Trac support is available primarily through the community itself, mainly through the [Trac:MailingList mailing list] and the project wiki.
    44
    5 There is also an [http://trac.edgewall.org/wiki/IrcChannel IRC channel], where people might be able to help out. Much of the 'live' development discussions also happen there.
     5There is also an [Trac:IrcChannel IRC channel], where people might be able to help out. Much of the 'live' development discussions also happen there.
    66
    77Before you start a new support query, make sure you've done the appropriate searching:
    8  * in the project's [http://trac.edgewall.org/wiki/TracFaq FAQ]
     8 * in the project's [Trac:TracFaq FAQ]
    99 * in past messages to the Trac [http://blog.gmane.org/gmane.comp.version-control.subversion.trac.general?set_user_css=http%3A%2F%2Fwww.edgewall.com%2Fcss%2Fgmane.css&do_set_user_css=t Mailing List]
    10  * in the Trac ticket system, using either a [http://trac.edgewall.org/search?q=&ticket=on&wiki=on full search] or a [http://trac.edgewall.org/query?summary=~&keywords=~" ticket query].
     10 * in the Trac ticket system, using either a [http://trac.edgewall.org/search?q=&ticket=on&wiki=on full search] or a [http://trac.edgewall.org/query?summary=~&keywords=~ ticket query].
    1111
    12 Please '''don't''' create a ticket in this Trac for asking a support question about Trac. Only use it when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the NewTicketGuidelines. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!
     12Please '''don't''' create a ticket in this Trac for asking a support question about Trac. Only use it when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the [Trac:NewTicketGuidelines NewTicketGuidelines]. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!
    1313
    1414----
    15 See also: [http://trac.edgewall.org/wiki/MailingList MailingList], TracTroubleshooting, [http://trac.edgewall.org/wiki/CommercialServices CommercialServices]
     15See also: [Trac:MailingList MailingList], [Trac:TracTroubleshooting TracTroubleshooting], [Trac:CommercialServices CommercialServices]