Edgewall Software

Changes between Version 23 and Version 24 of TracSupport


Ignore:
Timestamp:
Feb 19, 2008, 3:56:02 PM (16 years ago)
Author:
Christian Boos
Comment:

Warn against creating tickets for support requests

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  • TracSupport

    v23 v24  
    1010 * in the Trac ticket system, using either a [http://trac.edgewall.org/search?q=&ticket=on&wiki=on full search] or a [http://trac.edgewall.org/query?summary=~&keywords=~" ticket query].
    1111
     12Please '''don't''' create a ticket in this Trac for asking a support question about Trac. Only use it when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the NewTicketGuidelines. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!
     13
    1214----
    1315See also: [http://trac.edgewall.org/wiki/MailingList MailingList], TracTroubleshooting, [http://trac.edgewall.org/wiki/CommercialServices CommercialServices]