224 | | However, it's not as perfect as an HTML formatted e-mail would be, but presented ticket properties are at least readable... |
| 224 | **Important**: Only those ticket fields that are listed in `sel` are part of the HTML mail. If you have defined custom ticket fields which shall be part of the mail they have to be added to `sel`, example: |
| 225 | {{{ |
| 226 | sel = ['Reporter', ..., 'Keywords', 'Custom1', 'Custom2'] |
| 227 | }}} |
| 228 | |
| 229 | However, it's not as perfect as an automatically HTML-formatted e-mail would be, but presented ticket properties are at least readable by default in MS Outlook... |