= Ticket Types =

''Warning: this feature is not yet availble in the mainline Trac''

When creating a new ticket, Trac enables you to select 
the appropriate type for that ticket.
Indeed, a ''ticket'' can represent anything ranging from
a problem report, a support request, an idea for a new feature
or actually any artifact that fits in your development process.

Among issue trackers, Trac was initially on the ''undifferentiated'' camp,
everything was treated the same and it was only from the description
that one could tell in which category a ticket would fit.

However, the need for a more structured partitioning of the ticket type
appeared (e.g. #919, #1399) and several Trac sites where actually 
tweaking the ''severity'' field to be the ''ticket type'', or creating 
TracTicketsCustomFields for that purpose.

Now, with the ticket ''type'' field, one is able to store this information as 
part of the core properties of the ticket, which permits to display
the type of a ticket in more interesting places, usually next to 
the ticket number:
 * in the Ticket page's title http://projects.edgewall.com/trac/attachment/wiki/TicketTypes/tt_title.png?format=raw
 * in the TracTimeline http://projects.edgewall.com/trac/attachment/wiki/TicketTypes/tt_timeline.png?format=raw
Also, it's the first field you can select when creating a new ticket. http://projects.edgewall.com/trac/attachment/wiki/TicketTypes/tt_new.png?format=raw


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''Note: I want {{{image:tt_new.png}}} links!''