Changes between Version 5 and Version 6 of InstallationIssue
- Timestamp:
- Mar 16, 2015, 10:12:05 PM (9 years ago)
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InstallationIssue
v5 v6 1 = Installation issues should not be reported as defects =1 = Installation issues should not be reported as defects 2 2 3 3 About [NewTicket#Important:ReadThisBeforeCreatingaTicket support] questions:[[br]] 4 4 ''Support and installation questions should be asked on the [wiki:MailingList mailing list] or [wiki:IrcChannel IRC channel], not filed as tickets. Also, please check whether the issue you've encountered has been reported before.'' 5 5 6 If you're reading this, it 's likely becausewe closed your ticket with a ''wontfix'' or ''invalid'' resolution. We did so because our policy is to use this bug tracker exclusively for tracking bug reports (''defect''s) or enhancement requests (''enhancement''s) but ''not'' for troubleshooting your installation issues.6 If you're reading this, it is likely that we closed your ticket with a ''wontfix'' or ''invalid'' resolution. We did so because our policy is to use this bug tracker exclusively for tracking bug reports (''defect''s) or enhancement requests (''enhancement''s) but ''not'' for troubleshooting your installation issues. 7 7 8 8 Reasons for this are multiple, but the most important ones are: … … 13 13 14 14 For example: 15 - if you experience some slowness, be sure togo through the check list from the TracPerformance page15 - if you experience some slowness, go through the check list from the TracPerformance page 16 16 - if you have trouble reaching your Subversion repository, have a look at the TracSubversion page 17 - if you have problems with your database, be sure toread the DatabaseBackend#BackendSpecificInstallationInstructions and the more specific pages listed from there as appropriate (PySqlite, MySqlDb, ...)18 - etc., the [/search] page is your friend ;-)17 - if you have problems with your database, read the DatabaseBackend#BackendSpecificInstallationInstructions and the more specific pages listed from there as appropriate (PySqlite, MySqlDb, ...) 18 - and as always, the [/search] page is your friend.