Edgewall Software

Changes between Version 3 and Version 4 of CookBook/Configuration/DocumentManagement


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Timestamp:
Aug 4, 2015, 6:19:47 PM (7 years ago)
Author:
figaro
Comment:

Added more detail.

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  • CookBook/Configuration/DocumentManagement

    v3 v4  
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    7 Trac is perfect as document management system that concentrates on tasks. It is perfect for high volume fax incoming and processing. 661,124 documents/tickets have been processed.
     7Trac is perfect as document management system when viewing documents as tasks. It is perfect for high volume fax incoming and processing. In one particular case 661,124 documents/tickets have been processed and the set up still works in production environments.
    88
    99The key features that we needed:
     
    1818* Being able to move tickets to another Trac to a different department through [th:TicketMoverPlugin].
    1919
    20 We average ~600 incoming tickets a day.
     20We average ~600 incoming tickets a day. The sender of the message populates the "reported by" field. The message can be either an email or a fax. In the former case the plugin Email2Trac is used.
     21
    2122If you think of your problems as "tasks" then Trac is suitable for use as a Document Management System.