Changes between Version 3 and Version 4 of CookBook/Configuration/DocumentManagement

Timestamp:

Aug 4, 2015, 6:19:47 PM (9 years ago)

Author:

figaro

Comment:

Added more detail.

CookBook/Configuration/DocumentManagement

@@ -5 +5 @@
 }}}
 
-Trac is perfect as document management system that concentrates on tasks. It is perfect for high volume fax incoming and processing. 661,124 documents/tickets have been processed. 
+Trac is perfect as document management system when viewing documents as tasks. It is perfect for high volume fax incoming and processing. In one particular case 661,124 documents/tickets have been processed and the set up still works in production environments. 
 
 The key features that we needed:
@@ -18 +18 @@
 * Being able to move tickets to another Trac to a different department through [th:TicketMoverPlugin].
 
-We average ~600 incoming tickets a day.
+We average ~600 incoming tickets a day. The sender of the message populates the "reported by" field. The message can be either an email or a fax. In the former case the plugin Email2Trac is used.
+
 If you think of your problems as "tasks" then Trac is suitable for use as a Document Management System.