Edgewall Software

Changes between Initial Version and Version 1 of CookBook/Configuration/DocumentManagement


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Timestamp:
Mar 19, 2015, 9:18:09 AM (7 years ago)
Author:
figaro
Comment:

Initial version

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  • CookBook/Configuration/DocumentManagement

    v1 v1  
     1= Placeholder: Document management system
     2
     3Trac is perfect as document management system that concentrates on tasks. It is perfect for high volume fax incoming and processing. 661,124 documents/tickets have been processed. The key features that we needed:
     4
     5* Being able to assign tickets and transfer them between people
     6* Being able to view attachments easily, write comments, and index.
     7* Being able to create your own "type" aka "milestone : incoming, other, changes, cancellations, renewals
     8* Being able to load and create tickets automatically via xml-rpc.
     9* Being able to add your own custom fields "tracking number"
     10* Being able to set up a search on main page by using the query to build multiple links tracking #, "my tickets", "incoming tickets", new, not assigned change tickets.
     11* Begin able to batch assign tickets to an individual. BatchModify? 0.4.0
     12* Being able to move tickets to another Trac to a different department TicketMoverPlugin? 0.1.1
     13
     14We average ~600 incoming tickets a day.
     15If you think of your problems as "tasks" then Trac is suited for use as a Document Management System.