Action block stays visible when no actions available

[fredck@…]

The action block on the ticket page is visible (empty) even if there are no actions available.

I've implemented a custom workflow for our trac site, removing the "leave" action for users that were having just that option (senseless). In that case though, the action block is still there, empty (senseless and ugly now :)).

[Remy Blank]

Replying to fredck@…:

I've implemented a custom workflow for our trac site, removing the "leave" action for users that were having just that option (senseless).

What would those people do, then, if they can't leave the ticket as-is, and can't change it? :)

We could hide the action block if the only action is to leave the ticket status. But the "leave" workflow action should remain.

[fredck@…]

Replying to rblank:

What would those people do, then, if they can't leave the ticket as-is, and can't change it? :)

Well, they can still add comments to the tickets ;)

We could hide the action block if the only action is to leave the ticket status. But the "leave" workflow action should remain.

That's a good idea.

[Remy Blank]

#9901 was closed as a duplicate, and asks for removal of the "Actions" block when only "leave" is present.

[Carsten Klein <carsten.klein@…>]

Replying to rblank:

#9901 was closed as a duplicate, and asks for removal of the "Actions" block when only "leave" is present.

cf. 8548#comment:9 for a provable solution to this

[Remy Blank]

Refocusing.

[ethan.jucovy@…]

When using ConfigurableTicketWorkflow, if there are no actions available, it's not possible to comment on the ticket or modify the ticket's properties. This also results in a confusing error message 'Warning: The action "view" is not available.' when attempting to submit the ticket-modify form.

So I think that, when no actions are available, either a "leave"-type action should be injected into the page, or the "Modify Ticket" and "Leave a Comment" forms should be disabled, perhaps with a warning. And/or the 'Warning: The action "view" is not available.' message should be replaced with something that points to a possible configuration problem in [ticket-workflow].

I guess this issue is distinct from hiding the "actions" box when only one action is available, but the OP here describes removing the "leave" action altogether, which would lead to this problem.

See #11476 which was closed as a duplicate.

[Ryan J Ollos]

Retargetting tickets to narrow focus for milestone:1.2. Please move the ticket back to milestone:next-dev-1.1.x if you intend to resolve it by milestone:1.2.