Edgewall Software

Opened 20 years ago

Last modified 19 years ago

#375 closed enhancement

Preset values for New Tickets from URL — at Initial Version

Reported by: daniel Owned by: Jonas Borgström
Priority: normal Milestone: 0.8
Component: wiki system Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description

You should be able to customize a 'New Ticket' form by sending preset values as URL arguments.

This is very useful for customized feedback links on a website.

Typical use case:

  • User visits product website
  • Clicks "give feedback" link
  • New Ticket form is presented, with all relevant values already filled out
  • User enters summary, description, reviews and submits with minimum effort

This is also very useful for automatic bug reports, for example we could add to the Trac exception handling a mechanism to submit a bug report directly from the (local) error-screeen, and include the traceback.

Change History (0)

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