id summary reporter owner description type status priority milestone component version severity resolution keywords cc branch changelog apichanges internalchanges 2225 "Rename ticket ""severity"" to ticket ""importance""" Christian Boos Christian Boos "This ticket focuses on the ""extended"" ticket model, the one which combines the severity field and the priority field and which is still supported in 0.9 either when upgrading existing Trac 0.8 systems, or when a newly created 0.9 system is manually adapted to restore the ""old"" behavior (see #1861). Thinking again on the priority/severity issue, it seems now clear that the name '''severity''' is not adapted, as cmlenz pointed out in #2220. However, a lot of Trac users expect to be able to independantly qualify the objective impact the ticket has on the project, as ''blocker'', ''critical'', ''major'', ''minor'' or ''trivial'', and be able to prioritize the actual work based on some other considerations than objective importance. For instance, a feature request of ''minor'' impact, which is late for some reason, could be deemed of the highest priority, due to some external pressure... That reason won't change the objective importance of the issue, but setting the priority to ''highest'' means it's now time to get rid of it... But it had been pointed out that the term '''severity''' is badly chosen to express the importance of tickets of other types than ''defect''... Therefore I propose to change the name of this field to '''importance''' which is more generic and would also make sense for ''enhancements'' and ''tasks''. " enhancement closed normal ticket system devel normal wontfix