Edgewall Software

Opened 5 years ago

Closed 4 years ago

#12914 closed defect (fixed)

Change wording of edit conflict message

Reported by: Ryan J Ollos Owned by: Ryan J Ollos
Priority: normal Milestone: 1.3.3
Component: general Version:
Severity: normal Keywords:
Cc: Branch:
Release Notes:
  • Improved wording of ticket edit conflict message.
  • Fixed conflict not highlighted when comment is edited.
API Changes:
Internal Changes:

Description (last modified by Ryan J Ollos)

The wording sounds rather dire and some users may interpret that they've done something wrong.

close Warning: Sorry, can not save your changes. This ticket has been modified by someone else since you started
This ticket has been modified since you started editing. You should review the other modifications which have been appended above, and any conflicts shown in the preview below. You can nevertheless proceed and submit your changes if you wish so.

Suggested change:

Also, I noticed that a conflict will be indicated if a ticket comment is edited, however there are no indicators that the conflict is a ticket comment edit. I don't think we need to block submission in case of a ticket comment edit, so we should maybe look at being more precise about adding the warning.

Attachments (1)

Screen Shot 2017-09-21 at 15.34.42.png (62.7 KB ) - added by Ryan J Ollos 5 years ago.

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Change History (7)

comment:1 by Ryan J Ollos, 5 years ago

Description: modified (diff)

comment:2 by Ryan J Ollos, 5 years ago


by Ryan J Ollos, 5 years ago

comment:3 by Ryan J Ollos, 5 years ago

Description: modified (diff)

comment:4 by Ryan J Ollos, 4 years ago

Description: modified (diff)

comment:5 by Ryan J Ollos, 4 years ago

Release Notes: modified (diff)

Proposed changes in log:rjollos.git:t12914_conflict_message.

  • Ticket comment edit conflicts are highlighted.
  • Fix duplicate #warning ids on page after conflicting edit.
  • Change warning messages on conflict.
Last edited 4 years ago by Ryan J Ollos (previous) (diff)

comment:6 by Ryan J Ollos, 4 years ago

Release Notes: modified (diff)
Resolution: fixed
Status: assignedclosed

Committed to trunk in [16565:16569].

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