Can't delete a ticket attachment

[anonymous]

We have found that when a file with '.-' in the name is attached to a ticket, it cannot be deleted using the trac-admin command attachment remove <realm:id> <name>. In the version of trac that we are using it is difficult to understand how to delete attachments using the web interface, this is why the trac-admin command is necessary.

[Ryan J Ollos]

I just deleted your attachment, so presumably the issue is fixed in a more recent Trac version.

[Jenna Neiser <jen917@…>]

Okay, thank you

[Ryan J Ollos]

From your description on ​gmessage:trac-users:2Xflh13aTIA/RLGAhAcUAwAJ, it appears the issue is with deleting attachments using TracAdmin. I deleted the attachment through the web interface. Need to confirm if the issue is seen with TracAdmin.

[Jenna Neiser <jen917@…>]

Yes, it was command line arguments attachment remove <realm:id> <name> that I used, this was unable to recognize the file name

[Jun Omae]

Works for me with Trac 0.12.5.

Welcome to trac-admin 0.12.5
Interactive Trac administration console.
Copyright (C) 2003-2013 Edgewall Software

Type:  '?' or 'help' for help on commands.

Trac [/var/trac/0.12-sqlite]> attachment list ticket:1

Name         Size     Author  Date                 Description
--------------------------------------------------------------
test.-1.txt  1 bytes  admin   2017-05-06 02:31:17

Trac [/var/trac/0.12-sqlite]> attachment remove ticket:1 test.-1.txt
Trac [/var/trac/0.12-sqlite]> attachment list ticket:1

Name  Size  Author  Date  Description
-------------------------------------

[Jenna Neiser <jen917@…>]

> attachment list ticket:1729

Name                                            Size    Author    Date                 Description
--------------------------------------------------------------------------------------------------           
J.Electrochem.Soc.-1998-Laycock-1101-8.2.pdf    2.2 MB  admin  2017-05-05 10:22:01  

> attachment remove ticket:1729  J.Electrochem.Soc./-1998/-Laycock/-1101/-8.pdf
ResourceNotFound: Attachment 'ticket:1729: J.Electrochem.Soc./-1998/-Laycock/-1101/-8.pdf' does not exist.

This is what mine looks like when I attempt to remove it. I have tried multiple variations of the name and escape characters. My apologies for the messy comment before

[Jenna Neiser <jen917@…>]

I also tried no / escape characters and also tried with \ as an escape character, none of thos combinations worked

> attachment remove tickets:1729 J.Electrochem.Soc.-1998-Laycock-1101-8.pdf
ResourceNotFound: Attachment 'tickets:1729: J.Electrochem.Soc.-1998-Laycock-1101-8.pdf' does not exist.

[Jun Omae]

Replying to Jenna Neiser <jen917@…>:

I also tried no / escape characters and also tried with \ as an escape character, none of thos combinations worked

The / is not an escape character.

> attachment remove tickets:1729 J.Electrochem.Soc.-1998-Laycock-1101-8.pdf
ResourceNotFound: Attachment 'tickets:1729: J.Electrochem.Soc.-1998-Laycock-1101-8.pdf' does not exist.

Your attachment list ticket:1729 command lists J.Electrochem.Soc.-1998-Laycock-1101-8.2.pdf, not J.Electrochem.Soc.-1998-Laycock-1101-8.pdf.

Try:

attachment remove tickets:1729 J.Electrochem.Soc.-1998-Laycock-1101-8.2.pdf

[anonymous]

I can't believe it was such a silly mistake on my part… Thank you so much, goes to show a second set of eyes is always valuable.