Changes between Initial Version and Version 1 of Ticket #12205
- Timestamp:
- Sep 10, 2015, 6:05:07 PM (9 years ago)
Legend:
- Unmodified
- Added
- Removed
- Modified
-
Ticket #12205
- Property Keywords ticket._old subject_template removed
- Property Owner set to
- Property Status new → assigned
- Property Milestone → 1.2
-
Ticket #12205 – Description
initial v1 1 The previous ticket values are not available in the notification system. When a ticket is created, ticket.insert is called. When a ticket is updated, ticket.save_changes is called. Both of those function reset ticket._old.1 The previous ticket values are not available in the notification system. When a ticket is created, `ticket.insert` is called. When a ticket is updated, `ticket.save_changes` is called. Both of those function reset `ticket._old`. 2 2 3 ( associated SO link: http://stackoverflow.com/questions/32473999/notification-e-mail-subject-template-based-on-old-ticket-status/32491215#32491215)3 (see SO:32473999)