id summary reporter owner description type status priority milestone component version severity resolution keywords cc branch changelog apichanges internalchanges 11577 Status is omitted in plain text emails Jared Bownds "We use the following three types of status' for our tickets; Defect, Task and Enhancement. When using plaintext emails with MS outlook formatting, type=Enhancement does not show up in email notifications. Any idea why this may be happening? System details are included below. == MS Outlook Formatting - ticket_notify_email.txt == {{{ -------------------------------------------------------------------------- {% with pv = [(a[0].strip(), a[1].strip()) for a in [b.split(':') for b in [c.strip() for c in ticket_props.replace('|', '\n').splitlines()[1:-1]] if ':' in b]]; sel = ['Reporter', 'Owner', 'Type', 'Status', 'Department', 'Severity', 'Resolution', 'Keywords', 'duedate'] %}\ ${'\n'.join('%s\t%s' % (format(p[0]+':', ' <12'), p[1]) for p in pv if p[0] in sel)} {% end %}\ -------------------------------------------------------------------------- }}} == Example Email with type = Enhancement == {{{ -------------------------------------------------------------------------- Reporter: reporter Owner: owner Type: Status: accepted Resolution: none Keywords: none Department: Informatics -------------------------------------------------------------------------- }}} == System Information == {{{ Package Version Trac 1.0 Trac 1.0 Babel 0.9.5 Genshi 0.6 (without speedups) mod_wsgi 3.2 (WSGIProcessGroup trac WSGIApplicationGroup trac.agraquest.int|) pysqlite 2.4.1 Python 2.6.6 (r266:84292, Sep 4 2013, 07:46:00) [GCC 4.4.7 20120313 (Red Hat 4.4.7-3)] Python 2.6.6 (r266:84292, Sep 4 2013, 07:46:00) [GCC 4.4.7 20120313 (Red Hat 4.4.7-3)] pytz 2010h pytz 2010h setuptools 0.6c11 setuptools 0.6c11 SQLite 3.6.20 Subversion 1.6.15 (r1038135) jQuery 1.7.2 }}} " defect new normal undecided notification 1.0.1 normal msoutlook Ryan J Ollos