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Opened 2 months ago

#1369 new defect

How viable is it to change 'Brother Printer Offline' status to an online state?

Reported by: anonymous Owned by: somebody
Priority: major Milestone:
Component: component1 Version:
Keywords: Cc:

Description

When the notification 'Brother printer offline' appears and you aren't able to print a document, right? The 'Brother printer offline' message indicates that a printer is unable to interact with Windows or Mac operating systems. This might be caused by changes made to the printer's 'Hardware and Software' settings. Verify that the power cable, printer connection, and WiFi are all connected properly as a first step in resolving the issue.

https://www.brotherprintersupport.co/blog/brother-printer-offline-windows-10/

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Action
as new The owner will remain somebody.
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from somebody to the specified user. Next status will be 'assigned'.
The owner will be changed from somebody to anonymous. Next status will be 'accepted'.

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