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Opened 3 months ago

#1068 new defect

How to Reset Alexa?

Reported by: alexasetup80@… Owned by: somebody
Priority: major Milestone:
Component: component1 Version:
Keywords: How to Reset Alexa, Reset Alexa Echo Devices Cc:

Description

On your query of how to reset Alexa; know this there are two ways to reset Alexa. Those two ways are here, which are through an Alexa app or you can just do the physical reset.

For a physical reset, you need to press the reset button on your Alexa. This is located on bottom, just press it for like five minutes and this will take the Alexa to factory default settings.

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as new The owner will remain somebody.
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from somebody to the specified user. Next status will be 'assigned'.
The owner will be changed from somebody to anonymous. Next status will be 'accepted'.

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