Edgewall Software

Changes between Version 2 and Version 3 of TracUsersClearance


Ignore:
Timestamp:
Jan 28, 2011, 3:40:01 PM (13 years ago)
Author:
Steffen Hoffmann
Comment:

my cent's to the discussion, and some more content to the explaination

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  • TracUsersClearance

    v2 v3  
     1[[PageOutline(2-5)]]
     2
    13= Reference entry clearance procedure =
    2 A cookbook and subject to discussion and improvements
     4A cookbook, subject to discussion and improvements
    35
    46In order to enforce our policy regarding entries at the TracUsers page, here are some recipes to follow as a general rule. Having an clearly outlined process is certainly good for forming common principles, standards for the collaborative clearance work and keep the process explicitly open for review and discussion of improvements as needed.
     
    1012If the previous step fails, but we've found an inquiry web form or at least an appropriate email address, we'll send out a formal inquiry. We want to send just one inquiry to keep the overall process time per entry low, so we better try hard to make sure it reaches the recipient at least, right? That's why I personally prefer web forms to avoid possible email loss by false SPAM filtering at recipients site.
    1113
    12 Here are some samples, that I use extensively, with [#additions slight modification] as I see the need for it.
     14Here are some samples, that I use extensively, with [#Commoninquiryadditions slight modification] as I see the need for it.
    1315
    14 general inquiry
     16=== General inquiry ===
    1517{{{
    1618subject: Inquiry regarding Trac usage update
     
    4042}}}
    4143
    42 general inquiry (German version)
     44==== Localized versions: German
    4345{{{
    4446Betreff: Anfrage zur (internen) Verwendung von Trac
     
    6567}}}
    6668
    67 common additions [=#additions]
     69==== Common inquiry additions
    6870 * if contact is questionable (i.e. there are several possible contacts, and we send on inquiry to each one or at least to the most likely one)
    6971 {{{
     
    7274 }}}
    7375
    74  German version
     76 '''German version'''
    7577 {{{
    7678 In Ihrem Fall wäre ggf. noch eine Präzisierung des Eintrags sinnvoll,
     
    8385 }}}
    8486
     87=== Act on feedback, final cleanup
    8588
    86 == Ideas about future policy
     89Wait for the feedback and act accordingly. Forwarding replies to a dedicated thread at the MailingList is good for even more transparency and later reference. Finally after a reasonable time without response let a second person remove pending-overdue entries, again reducing the chance that someone could act too fast, less careful or what ever...
     90
     91== Discussion - Ideas about future policy
    8792
    8893Originally, TracUsers had been free for all, like any other normal wiki page. Over the time, this has lead to abuses and we reacted by turning on the read-only mode for that page.
    8994
    9095As we recently switched to writable again, I can only witness that a good part of the new edits (other than from the caretakers) are blatantly ignoring our guidelines, and put a link to their (commercial) website. By doing so, we have no idea if they're really using Trac or just using this page as a way to generate some traffic on their site...
     96 Well right, I tend to initially assume the best, but sometimes it's just a bit too straight facing the current disclaimer. Maybe we'll experiment a little with it's position (more up-front), but this might not be enough.
    9197
    9298At this point, I'm not sure if they just willingly ignore the guidelines or they simply copy/paste from other examples, those we have left unreviewed and which contain links. So the first move is to "sanitize" those links, removing them if they're stale, moving the Trac instances in a group so that we can later categorize them in the table at the top, and finally unwikify links targeting non-Trac sites (not removing them so that we can still try to get in touch like explained in the first part of this page).
     99 Good idea. Still personally I'll focus on sending out inquires, since this is really time-consuming and it doesn't leave me with much room for other tasks aside. But maybe I'll change from straight-up-to-down mode to picking up entries with URL first, to help guaranteeing and removing the 'bad examples' faster.
     100
     101 I know, that the review process outlined above is slow, but I feel the need to treat each entry respectful, so that I'll have no doubt for any removal and aim at zero false deletions. According to my own research many entries on TracUsers appear as result in prominent internet search engines right at their first page, even if there are lots of other matches. So careful maintenance here will turn into even raised respect and value for the validated entries. Did I mention that I value each and every Trac application manager and user? I really do and I'd like to see it as a general behavior. I believe, that being polite will pay-off later.
    93102
    94103If after that the situation don't improve, I would suggest that we turn the read-only flag on again, and suggest people to send us an entry via MailingList.
     104 Leave this as a last resort, please. This would sort of contradict our statements about the power of wikis, right? We could i.e. just execute our policy less politely and delete instead of burdening ourself with corrective edits and more inquires later. The warning is already there, so let's just do it, and only put the write mode down in (unlikely) case of edit wars.