| 124 | |
| 125 | |
| 126 | '''Policy for closing tickets''' |
| 127 | |
| 128 | * User intentions should be taken in account |
| 129 | * Avoid closing tickets without a comment of the reporter |
| 130 | * This is especially true if the reporter is an active contributor |
| 131 | * Take care of the "wontfix/worksforme-arrogance" |
| 132 | |
| 133 | * be open minded, and accept that the existent processes have some deficits (for sure there are documentation deficits, that's why this document was initiated) |
| 134 | |
| 135 | http://trac.edgewall.org/ticket/4174#comment:15 |