Opened 13 years ago
Closed 13 years ago
#9977 closed enhancement (duplicate)
[PATCH] New feature: Notify to reporter only when closing a ticket
| Reported by: | Owned by: | ||
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| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | 0.12.1 |
| Severity: | normal | Keywords: | notification, reporter notification, close, patch |
| Cc: | Branch: | ||
| Release Notes: | |||
| API Changes: | |||
| Internal Changes: | |||
Description
Hello,
Today I've had a requirement of a functionality in Trac consisting in notifying to the reporter only when closing a ticket.
I looked for it in Trac documentation but I couldn't find it, I think it doesn't exists. Also, I looked for some solution through the internet such a Trac plugin or something similar, without success.
At this moment, I decided to develop this new functionality in Trac. At present, we can notify to reporter all comments or not, but we can't notify only when closing a ticket.
I attach the patch because I think this functionality would be useful for more people. Activate this new feature is very easy, it consists on adding always_notify_close_reporter as true into trac.ini.
[notification] always_notify_close_reporter = true
I don't know if always_notify_close_reporter is a good name for this option, so feel free to change it if you find a better one.
I will be very happy if this functionality is included in Trac :-)
Thanks in advance.
Attachments (2)
Change History (4)
by , 13 years ago
| Attachment: | trac-notify-close-reporter.diff added |
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comment:1 by , 13 years ago
| Keywords: | patch added |
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| Summary: | New feature: Notify to reporter only when closing a ticket → [PATCH] New feature: Notify to reporter only when closing a ticket |
by , 13 years ago
| Attachment: | trac-notify-close-reporter.2.diff added |
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Enhanced documentation about the new option.
comment:2 by , 13 years ago
| Resolution: | → duplicate |
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| Status: | new → closed |
What about also adding support for always_notify_close_reporter_except_when_reporter_closed_the_ticket? :P)
We should really make this extensible somehow, see #6217 and related.
I'm afraid that at this point, adding one more configuration setting to the already quite crowded TracIni#notification-section is not going to help…
Patch for adding a new option in trac.ini called 'always_notify_close_reporter' allowing notifying to the reporter only when closing tickets.