Timeline Ticket messages should strike out the ID if closed

[Adrian Holovaty <holovaty at gmail>]

It would be very useful if all "Ticket"-type messages on the timeline would strike out the ID for closed tickets.

For example, in this message:

"Ticket #987 created by mdc @ manbw.dk"

If Ticket #987 has since been resolved, the timeline "Ticket #987 created" message should strike out the "#987" -- even if it's a "created" message.

This would convey more information: That the ticket was created but has since been closed.

[cboos]

#2637 requested again the same thing.

Adding this on my virtual TODO list...

[cboos]

I couldn't make it work for some reasons. I'll try harder later.

[thatch]

#4402 was marked as a duplicate.

[cboos]

Not for 0.11.

[thatch]

Quick patch against r4937

[thatch]

Replying to cboos:

Not for 0.11.

Check out t991.diff - I think that's how the new context stuff is supposed to be accessed. However I think the db hit might be a bit much to do it that way especially when showing a large number of high-ticket days. As a config option the db hit would be a choice of the server admin though.

I'm +1 on this feature's availability and am not sure if the punting to 0.12 was just because there's no patch or if there's some discussion I'm missing.

[cboos]

The use of the API is correct, but the db hit would be a bit too much, check the Timeline -> much slower thread.

I've looked at the code again, and it seems quite possible to get the current status (current_status is probably a better name than master_status) from the query line 219.

Like most tickets that will get shifted to 0.12, the purpose here was more to clean-up the field and to better reflect what could realistically go into the 0.11 release than to prevent something to be implemented for 0.11 ;-)