Edgewall Software

Ticket #989 (closed defect: duplicate)

Opened 4 years ago

Last modified 4 years ago

error when smtp server is offline

Reported by: jack@… Owned by: jonas
Priority: normal Milestone:
Component: ticket system Version: 0.8
Severity: normal Keywords:
Cc: giles@…, rhind@…

Description

When the SMTP server is offline and you submit a new ticket, the ticket is submitted properly, but the user is taken to a traceback page. I accidentally resubmitted an issue multiple times because I was given no indication of success.

I suggest checking for SMTP errors and handling them more gracefully. Possibly even ignoring them from the user's perspective and letting the trac-admin know there is a problem.

Attachments

Change History

Changed 4 years ago by anonymous

  • cc rhind@… added

This would definitely be useful. The current error page is very misleading. As you say, there is no indication the action completed, just a back-trace to say the notification failed.

Changed 4 years ago by cmlenz

  • status changed from new to closed
  • resolution set to duplicate

This is a duplicate of #980, which has been fixed in trunk.

Add/Change #989 (error when smtp server is offline)

Author



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as closed
Next status will be 'reopened'
to The owner will change from jonas. Next status will be 'closed'
 
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