Edgewall Software

Ticket #876 (closed defect: duplicate)

Opened 4 years ago

Last modified 2 years ago

Possibility to set reassign field to a drop down list.

Reported by: tonib Owned by: jonas
Priority: normal Milestone:
Component: ticket system Version: devel
Severity: normal Keywords:
Cc:

Description

It would be nice if it would be possible to set the reassign field to a drop down list.

For example through trac.ini. Something like:

[notification]
reasssign_list = person1, person2, person3

Attachments

dropdown.diff (4.9 kB) - added by muti@… 4 years ago.
Dropdown List

Change History

Changed 4 years ago by anonymous

  • version changed from 0.7.1 to devel
  • component changed from general to ticket system

Changed 4 years ago by muti@…

Attached is a patch that will grab the list of users from the session table and add to a dropdown list. The session table gets cleared automatically after the record has been dormant for 90 days so I added a variable to trac.ini under the [trac] section named disable_session_purge which can be set true or false (defaults to false).

This modifies the assign-to and the re-assign field.

Changed 4 years ago by muti@…

Dropdown List

Changed 4 years ago by jburley

Unfortunately, this didn't work right out of the box for me on Win32. After patching the necessary files the dropdown on the New Ticket page was empty.

I tried going back in and saving my settings, but that did not help.

Any ideas?

Changed 4 years ago by Josh Burley <jburley@…>

Note: on windows, for my install, I had to recompile Ticket.py by hand... removing Ticket.pyc was not sufficient... weird, eh? :)

Changed 4 years ago by cmlenz

  • status changed from new to closed
  • resolution set to duplicate

This is actually a duplicate of #222.

Add/Change #876 (Possibility to set reassign field to a drop down list.)

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