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Opened 6 years ago

Last modified 4 years ago

#8094 new defect

reporter must also add CC:

Reported by: jidanni@… Owned by: eblot
Priority: normal Milestone: next-major-releases
Component: notification Version: none
Severity: normal Keywords:
Cc: jidanni@…, sebastian@…
Release Notes:
API Changes:

Description

Dear Trac people, as you see in http://core.trac.wordpress.org/ticket/9208 one never knows if Trac will send email or not.

Note, I am talking about bugs one is the reporter of. I am not an administrator.

To be doubly sure to get mail, one must always click the CC box. Otherwise, well, most of the time it will send email about others' changes to the bug, but sometimes not.

P.S., the corresponding Bugzilla checkbox looks like "Add jidanni@… to CC list" Which never needs to be checked for the reporter to get mail.

So my question is should I add my CC to the rest of http://core.trac.wordpress.org/query?reporter=jidanni&col=id&col=cc&order=id ? I can only do a few a day before my wrists get tired.

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Change History (11)

comment:1 Changed 6 years ago by jidanni@…

Hmmm, what's this above I see

Add/Change #8094 (reporter must also add CC:)

Does this mean Trac is trying to say it is like Debian, and not Bugzilla, thus not automatically subscribing reporters?

Well I'm glad Trac is now saying this.

(However, I already added my CC!)

comment:2 Changed 6 years ago by jidanni@…

OK, but if the reporter doesn't add his CC, then don't still sometimes send him mail…

comment:3 follow-up: Changed 6 years ago by ebray

I suspect this is a configuration issue. See TracIni#notification-section

Do you have always_notify_reporter enabled?

comment:4 in reply to: ↑ 3 Changed 5 years ago by cboos

  • Milestone set to 0.13

Replying to ebray:

I suspect this is a configuration issue. See TracIni#notification-section

Do you have always_notify_reporter enabled?

He's not the administrator of that site, so he can't tell.

I think that's the point of this ticket: we should maybe add a few hints about the default behavior around the Add to CC: field.

Maybe even disable it when the always_notify_updater option is set?

comment:5 follow-up: Changed 5 years ago by Sebastian Krysmanski <sebastian@…>

  • Cc sebastian@… added

I've create a plugin that should solve this problem. It generates a notice to tell the user whether he/she has to add himself/herself to the CC list. You can find the plugin here.

comment:6 in reply to: ↑ 5 ; follow-up: Changed 5 years ago by cboos

Replying to Sebastian Krysmanski <sebastian@…>:

Where's fix-ticket-preview-width.patch? Please make a ticket for it ;-)

comment:7 in reply to: ↑ 6 Changed 5 years ago by Sebastian Krysmanski <sebastian@…>

Replying to cboos:

Where's fix-ticket-preview-width.patch? Please make a ticket for it ;-)

It's here. Just forgot to upload it. Are you sure that's worth a ticket?

comment:8 follow-up: Changed 5 years ago by cboos

Hm, probably not, you're right ;-) Thanks!

comment:9 in reply to: ↑ 8 ; follow-up: Changed 5 years ago by cboos

(though I did hope to see a fix without a hard-coded pixel value - the 700px is already quite enough)

comment:10 in reply to: ↑ 9 Changed 5 years ago by Sebastian Krysmanski <sebastian@…>

Replying to cboos:

(though I did hope to see a fix without a hard-coded pixel value - the 700px is already quite enough)

Well, what would you prefer? Anyway, I don't see any fix for this (without rewriting the whole CSS file, maybe). This problem is one example why I sometimes have very negative feelings against CSS.

comment:11 Changed 4 years ago by cboos

Back to the original topic, knowing whether one will get notified or not by a change to a given ticket.

I think that we could add a notice telling exactly that, once the notification has been done. It might be a bit too verbose?

For example, if you are on CC:, that notice could say:

23 other users will be notified by e-mail of this change (you're on CC:).

If you're not:

23 users will be notified by e-mail of this change (you're not on CC:).

We could also show the smtp_always_cc address there if set (but not the smtp_always_bcc of course).

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