Edgewall Software

Opened 16 years ago

Closed 16 years ago

Last modified 8 years ago

#7107 closed defect (worksforme)

Gmail does not work — at Version 1

Reported by: jayunit100@… Owned by: Jonas Borgström
Priority: normal Milestone:
Component: general Version:
Severity: normal Keywords: needinfo
Cc: Branch:
Release Notes:
API Changes:
Internal Changes:

Description (last modified by Emmanuel Blot)

Hi Guys : Ive searched many forums and have not found a way to get gmail to work.

Ive posted my config code at the bottom, and am reporting this as a trac bug because trac hangs for SMTP failures of certain types…

Could somebody in the process of looking at this ticket suggest a fix to my specific problem as well ? Im desperate

This IS a bug in trac, because the ticketing system actually freezes and does not respond if notification fails.

Even if gmail servers are not configured for SMTP correctly, I still believe this is a serious trac flaw, since no immediate response is recieved from the trac server, and since there is also the possibility that no logging is done regarding SMTP connections.

I know that for some SMTP errors, trac does issue a proper log… But for this one it doesnt…

ERROR: Failure sending notification on creation of ticket #90: (10054, 'Connection reset by peer')

[notification]
admit_domains =
always_notify_owner = true
always_notify_reporter = true
always_notify_updater = true
ignore_domains =
mime_encoding = base64
smtp_always_bcc =
smtp_always_cc =
smtp_default_domain =
smtp_enabled = true
smtp_from =name@gmail.com
smtp_from_name =name@gmail.com
smtp_password =p1as1
smtp_port =465
smtp_replyto = name@gmail.com
smtp_server = smtp.gmail.com
smtp_subject_prefix = __default__
smtp_user = name@gmail.com
ticket_subject_template = $prefix #$ticket.id: $summary
use_public_cc = false
use_short_addr = false
use_tls = true

Change History (1)

in reply to:  description comment:1 by Emmanuel Blot, 16 years ago

Description: modified (diff)
Keywords: needinfo added
Resolution: worksforme
Status: newclosed

Replying to jayunit100@gmail.com:

Hi Guys : Ive searched many forums and have not found a way to get gmail to work.

Probably not the MailingList archive, as this topic has already been answered a couple of time.
Also, please re-read the instruction about how to report a "bug": you did not fill the version field, you did not fill the compoment field.
Please also use verbatim blocks ({{{ ... }}})) for pasting your config file and preview your ticket before submitting it.

Ive posted my config code at the bottom, and am reporting this as a trac bug because trac hangs for SMTP failures of certain types…

Did you use a real GMail account (i.e. have you obfuscated the smtp_user parameter with name@…)?

This IS a bug in trac, because the ticketing system actually freezes and does not respond if notification fails.

No, this works as expected: SMTP transmission is synchronous with the web request.

Even if gmail servers are not configured for SMTP correctly, I still believe this is a serious trac flaw, since no immediate response is recieved from the trac server, and since there is also the possibility that no logging is done regarding SMTP connections.

Agreed, the SMTP connection errors are hard to debug (I believe this enhancement has already been requested)

Feel free to re-open the ticket if you can provide the required info (Trac version, user name information, …)

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