Edgewall Software

Ticket #6935 (reopened defect)

Opened 5 months ago

Last modified 4 months ago

Ticket System Creating Duplicate Version numbers

Reported by: jason.trahan@… Owned by: jonas
Priority: high Milestone: 0.11.2
Component: ticket system Version: devel
Severity: normal Keywords: verify
Cc:

Description

One of my users pointed out to me when using the description diff he noticed that they created a new ticket and made changes to the description. When they went to the ticket history he noticed duplicate version numbers. I have investigated it and it appears on multiple tickets. There was even 1 ticket where they both reported Version 43 but 1 was a year ago and another one was 5 minutes ago.

The Ticket History shows the versions like this

Version Date
1 6 Days
2 5 Days
2 4 Days
0 6 Days

Attachments

Change History

Changed 5 months ago by anonymous

  • status changed from new to closed
  • resolution set to worksforme

Nevermind it looks like this was already fixed. I got the latest ticket code from the trunk and it looks like its correct now.

Changed 5 months ago by cboos

Right, this was fixed by r6618.

Changed 5 months ago by jason.trahan@…

  • priority changed from normal to high
  • status changed from closed to reopened
  • resolution worksforme deleted

I currently have the latest version from the trunk and this was working for awhile and now we are getting duplicate version numbers again.

Changed 4 months ago by sid

  • keywords needinfo added

What version are you running?

Changed 4 months ago by jason.trahan@…

I think we are currently on r6668 at the momment.

Changed 4 months ago by cboos

  • keywords verify added; needinfo removed
  • milestone set to 0.11.1

Add/Change #6935 (Ticket System Creating Duplicate Version numbers)

Author



Change Properties
<Author field>
Action
as reopened
as The resolution will be set. Next status will be 'closed'
to The owner will change. Next status will be 'new'
 
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