Ticket #6661 (closed enhancement: duplicate)
ticket view should customize based on ticket type
| Reported by: | eoin.dunne@… | Owned by: | jonas |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | |
| Severity: | normal | Keywords: | |
| Cc: |
Description
I swear I entered this ticket before but I just spent 15 minutes searching and found nothing. So sorry if this is a duplicate...
What would be super useful is if the ticket form could change what fields are visible (particularily custom fields), based on the ticket type.
I wrote the TestCaseManagement? Plugin on Track hacks. One of the requirements is that the user add a ticket type called testcase, and for reporting purposes they should add a testcase result field.
however, this field (testcase result), doesn't make much sense when submitting a defect.
The extra custom fields clutter up the view.
maybe an extra attribute in the config file under the custom fields like
customFieldName.name.visible = (always or tickettype)
So if the custom field had a visible=always the field would always be visible for all ticket types. If visible=testcase(for example type is testcase) then the field would only be visible for that particular ticket type.


