Ticket #6444 (closed defect: worksforme)
Opened 4 years ago
Last modified 12 months ago
Tickets missing off printed report
| Reported by: | Paresh.Solanki@… | Owned by: | mgood |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | report system | Version: | 0.10.4 |
| Severity: | normal | Keywords: | |
| Cc: | |||
| Release Notes: | |||
| API Changes: | |||
Description
When using a custom query with 31 tickets, including the full description and grouping by owner. I get all 31 tickets in the report on screen, however, when I print (Landscape on A4 if that helps), some tickets go missing of the printed report. The report is 8 pages long and the missing tickets are between pages 6 and 7.
The problem as I have seen it affects the last two (maybe more) tickets of a group; When the last but one ticket is printed at the bottom of the page, so the heading is on the bottom of page 6 and the description should appear at the top of page 7, but the description is missing and so is the whole of the next ticket. In fact the next thing to appear at the top of page 7 is the first ticket of the next group.
Attachments
Change History
comment:1 Changed 4 years ago by cboos
- Component changed from general to report system
- Owner changed from jonas to mgood
comment:2 Changed 4 years ago by Paresh.Solanki@…
this is my setup
- Trac 0.10.4, running on an apache server.
- Firfox 2.0.0.11 on a windows XP client and HP laserjet 4000 printer.
I ran a custom query that was grouped by owner (descending) and included descriptions.
There were 31 tickets included in the report on the browser, but only 29 when printed.
comment:3 Changed 4 years ago by cboos
- Milestone set to 0.11.1
- Version set to 0.10.4
Thanks! Just to be sure: is the problem also present in the print preview, or only when printing for real?
comment:4 Changed 4 years ago by Paresh.Solanki@…
I hadn't tried preview, I simply did CTRL-P straight to printer.
Print preview appears to work fine and printing from preview is fine also. The only problem is printing directly to printer.
I have also noticed that the header is printed for the missing ticket as described, the header for the next group overlaps the bottom of the page.
comment:5 Changed 4 years ago by osimons
Tried printing from another browser? Does it give same problem?
Any special markup/content in the missing tickets that could possibly influence rendering?
comment:6 Changed 12 months ago by cboos
- Milestone next-minor-0.12.x deleted
- Resolution set to worksforme
- Status changed from new to closed
No feedback, problem not reproducible.
A few more details about your configuration might help us to try to reproduce the issue: