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Ticket #628 (closed defect: fixed)

Opened 8 years ago

Last modified 8 years ago

When reassigning a ticket, it is automatically tagged as "accepted" for the new person

Reported by: trac@… Owned by: jonas
Priority: normal Milestone: 0.8
Component: ticket system Version: 0.7.1
Severity: major Keywords: ticket assign change
Cc:
Release Notes:
API Changes:

Description

1) Creating a ticket not specifically assigned, ticket is automatically assigned to the default user (user_a@…) based on the component.

2) Change the ticket and reassign it to a new user (user_b@…), the ticket is then displayed as accepted by the second user, even if this user didn't accept it!

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Change History

comment:1 Changed 8 years ago by jonas

  • Milestone set to 0.8
  • Status changed from new to assigned

Yes, it's probably better leave status unchanged when a ticket is reassigned.

comment:2 Changed 8 years ago by jonas

  • Resolution set to fixed
  • Status changed from assigned to closed

Fixed in [818].

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as closed
The resolution will be deleted. Next status will be 'reopened'
to The owner will be changed from jonas. Next status will be 'closed'
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