Edgewall Software

Ticket #628 (closed defect: fixed)

Opened 4 years ago

Last modified 4 years ago

When reassigning a ticket, it is automatically tagged as "accepted" for the new person

Reported by: trac@… Owned by: jonas
Priority: normal Milestone: 0.8
Component: ticket system Version: 0.7.1
Severity: major Keywords: ticket assign change
Cc:

Description

1) Creating a ticket not specifically assigned, ticket is automatically assigned to the default user (user_a@…) based on the component.

2) Change the ticket and reassign it to a new user (user_b@…), the ticket is then displayed as accepted by the second user, even if this user didn't accept it!

Attachments

Change History

Changed 4 years ago by jonas

  • status changed from new to assigned
  • milestone set to 0.8

Yes, it's probably better leave status unchanged when a ticket is reassigned.

Changed 4 years ago by jonas

  • status changed from assigned to closed
  • resolution set to fixed

Fixed in [818].

Add/Change #628 (When reassigning a ticket, it is automatically tagged as "accepted" for the new person)

Author



Change Properties
<Author field>
Action
as closed
Next status will be 'reopened'
 
Note: See TracTickets for help on using tickets.