Edgewall Software
Modify

Ticket #577 (closed defect: fixed)

Opened 8 years ago

Last modified 8 years ago

New ticket page shown without TICKET_CREATE

Reported by: anonymous Owned by: cmlenz
Priority: normal Milestone: 0.8
Component: ticket system Version: 0.7.1
Severity: normal Keywords:
Cc:
Release Notes:
API Changes:

Description

In a test setup, all permissions (including TICKET_CREATE)
were removed for the anonymous user. However, the new
ticket page was shown for the anonymous user. Only after
entering the ticket data and submitting the ticket was the
`permission denied' message shown.

This is confusing, as it gives the impression that it's
possible to create a new ticket, and fails at the last
moment. It would be better not to show the new ticket
page at all for users without the TICKET_CREATE permission.

Attachments

Change History

comment:1 Changed 8 years ago by anonymous

  • Component changed from general to ticket system

comment:2 Changed 8 years ago by cmlenz

  • Milestone changed from 0.7.2 to 0.8

0.7.2 is cancelled

comment:3 Changed 8 years ago by cmlenz

  • Owner changed from jonas to cmlenz
  • Status changed from new to assigned

comment:4 Changed 8 years ago by cmlenz

  • Resolution set to fixed
  • Status changed from assigned to closed

Fixed in [875].

View

Add a comment

Modify Ticket

Change Properties
<Author field>
Action
as closed
The resolution will be deleted. Next status will be 'reopened'
to The owner will be changed from cmlenz. Next status will be 'closed'
Author


E-mail address and user name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.