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Ticket #5441 (new defect)

Opened 5 years ago

Last modified 9 months ago

Timeline shows incomplete information about status changes for customized workflow

Reported by: anonymous Owned by:
Priority: normal Milestone: next-minor-0.12.x
Component: timeline Version: devel
Severity: normal Keywords: workflow i18n
Cc: mpotter@…, jrioux@…
Release Notes:
API Changes:

Description

Currently 'Timeline' shows details about status transitions only for few standard values ('new', 'reopened' and 'closed') and everything else shows as "status changed", which is not very convenient if custom workflow has more states.

We could have something like records in ticket's change history.

Sample patch is attached.

More generic solution (e.g. show changes in custom fields similarly) could be even better...

Attachments

web_ui_timeline.diff (1.3 KB) - added by anonymous 5 years ago.

Download all attachments as: .zip

Change History

Changed 5 years ago by anonymous

comment:1 Changed 5 years ago by cboos

  • Keywords workflow consider added
  • Milestone set to 0.11

Looks interesting, we will test it.

comment:2 Changed 5 years ago by cboos

  • Milestone changed from 0.11.1 to 0.11
  • Owner changed from cboos to ecarter

eli can you please have a look at this?

comment:3 Changed 5 years ago by ecarter

My concern is that the 'status' variable here is going to have problems if someone sets up a workflow with an 'edit' state.

I wonder if the workflow config should support action.past_tense = ...

comment:4 Changed 4 years ago by ThurnerRupert

  • Milestone changed from 0.11 to 0.11.1

no degression to 0.10, seems to unnecessarily block 0.11.

comment:5 Changed 4 years ago by ecarter

#194 is also related: we may want the verb to differ based on the ticket type.

Also, the verbs we have been using have been based on ticket status, not on the action taken to get to that status.

comment:6 Changed 3 years ago by cboos

  • Milestone changed from 0.11-retriage to 0.12

... and this gets even more complicated due to i18n.

comment:7 Changed 2 years ago by cboos

  • Keywords i18n added; consider removed
  • Owner ecarter deleted
  • Severity changed from minor to normal

comment:8 Changed 2 years ago by rblank

  • Milestone changed from 0.12 to next-minor-0.12.x

I'd say that the original request could wait for 0.12.1, or even for 0.13.

comment:9 Changed 13 months ago by mpotter@…

  • Cc mpotter@… added

comment:10 Changed 9 months ago by jrioux@…

  • Cc jrioux@… added
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Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will be changed from (none). Next status will be 'new'
The owner will be changed from (none) to anonymous. Next status will be 'assigned'
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