error when trying to open attachments

[dberger]

on the site the following error message appears when trying to open an (word) attachment:


No handler matched request to /TRAC/attachment/wiki/Bug Report in Development/Report_a_Bug.doc

the logfile shows the following:


2007-05-23 10:10:19,250 Trac[attachment] DEBUG: Trying to open attachment at d:\TRAC\attachments\wiki\Bug%20Report%20in%20Development\Report_a_Bug.doc
2007-05-23 10:10:19,250 Trac[main] WARNING: 500 Internal Error (Attachment Report_a_Bug.doc not found)

[cboos]

Any version information, please?

[dberger]

Trac 0.10.3.1 on Windows Server 2003

I found out that the files that should be located under ..attachments\wiki would have been placed under ..htdocs\wiki instead, so the handler couldn't find the files. I don't know why that?

[cboos]

Well, I couldn't reproduce this with 0.10.5dev on windows XP, using TracStandalone.

I created a Wiki page named "Bug Report in Development" and attached a doc file there, which I was able to access later on the expected way.

Can you give a try to 0.10.5dev or 0.10.4 and try again to attach a file there, paying attention to what gets written in the log while attaching the document?

[dberger]

As this is a production environment right now, I will let the current version running. We will monitor this problem though and if it happens again, follow on deeper. Thank you for your help so far!

[sid]

Unable to recreate. dberger will reopen if it happens again.