Edgewall Software
Modify

Ticket #5197 (closed enhancement: duplicate)

Opened 5 years ago

Last modified 4 years ago

automatically link duplicates

Reported by: kontakt at meitzner dot net Owned by: jonas
Priority: normal Milestone:
Component: ticket system Version:
Severity: normal Keywords: link backlink duplicates dupes dedupe
Cc: david.hopwood@…
Release Notes:
API Changes:

Description

When marking a ticket as duplicate of another, I'd find it neat if the referenced Ticked would automatically receive an update in terms of a backlink to the duplicate.

Sometimes multiple tickets describe an issue in differnt ways, have collected annotations, etc. I've noticed the request for merging tickets here, but for me it would be sufficient, if the chosen "original" could somehow backlink to duplicates automatically.

A comment like "#1234 has been marked duplicate of this ticket" or an option to list all duplicates would do, I think.

This way, a developer taking on an issue could easily browse through all the "written-down thoughts" on the issue, and there is no need to copy-and-paste comments or even touch two tickets just because one of them is a duplicate of the other.

Hope you get my point... it's late :-)

Attachments

Change History

comment:1 Changed 5 years ago by anonymous

  • Keywords backlink added; backling removed

comment:2 follow-up: Changed 5 years ago by eblot

This seems to be a specialized request for #31.

comment:3 in reply to: ↑ 2 Changed 5 years ago by anonymous

I did a small plugin that will allow to dupe against another bug.

See: http://tn123.ath.cx/TracDuplicates/

comment:4 Changed 5 years ago by ThurnerRupert

  • Resolution set to duplicate
  • Status changed from new to closed

seems to be fixed by the plugin mentioned above. for the general solution should we mark this as duplicate of #31?

comment:5 Changed 4 years ago by David Hopwood

  • Cc david.hopwood@… added
  • Resolution duplicate deleted
  • Severity changed from minor to normal
  • Status changed from closed to reopened

It seems as though this can be fixed independently of #31, and therefore is not a duplicate, even if there is some overlap.

#31 is about blocking dependencies as supported by BugZilla? and other trackers; it also involves being able to see dependency graphs in the UI, which is more complex than support for duplicates.

Since the comment that mentions the duplicate may be buried in the middle of a long page, duplicates should also be mentioned in the ticket header. (The TracDuplicates? plugin does not do this, I think.) I was very surprised when evaluating Trac against other bug tracking systems, that support for tracking duplicates is not built-in.

comment:6 Changed 4 years ago by David Hopwood

  • Resolution set to duplicate
  • Status changed from reopened to closed

This is, however, a duplicate of #1395.

BTW, good support for duplicates is basic functionality needed by all projects; a plugin shouldn't be required, or it should be installed by default.

View

Add a comment

Modify Ticket

Change Properties
<Author field>
Action
as closed
The resolution will be deleted. Next status will be 'reopened'
to The owner will be changed from jonas. Next status will be 'closed'
Author


E-mail address and user name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.