Edgewall Software

Ticket #4221 (closed defect: fixed)

Opened 2 years ago

Last modified 7 months ago

"Page not modified" exception is disturbing and counter productive

Reported by: alexandre.franke@… Owned by: cboos
Priority: normal Milestone: 0.11
Component: wiki system Version: 0.10.1
Severity: minor Keywords:
Cc:

Description

When a user clicks on Submit changes on a wiki page that has not been modified, he gets a page with an agressive red error square that says "Page not modified".

Here at my work, we already had several users that got lost when facing this.

What would be better would be to have the page (that was being edited) displayed with a warning square prepended saying "No changes have been made, page displayed below as it was before editing" or something similar.

Attachments

Change History

  Changed 2 years ago by sid

#4220 was marked as duplicate of this ticket.

  Changed 2 years ago by eblot

  • severity changed from major to normal

follow-up: ↓ 4   Changed 22 months ago by cboos

  • owner changed from jonas to cboos
  • severity changed from normal to minor
  • milestone set to 0.11

The message "No changes have been made" could be displayed in kind of warning box, similar to the version info box.

in reply to: ↑ 3   Changed 22 months ago by alexandre.franke@…

Replying to cboos:

The message "No changes have been made" could be displayed in kind of warning box, similar to the version info box.

What is really important is that users shouldn't face a dead end when submitting an unchanged page. Warning them that the page is the same is ok but there really should be either the submitted page under the warning or a link that says "Go to page" because currently users see the error page and are blocked facing it. They think they are punished even though they did nothing wrong.

To sum up, the behaviour when submitting an unchanged page should be the same as when cancelling its edition.

  Changed 22 months ago by cboos

So I think a good compromise would be to show the page in the versioned mode, so that it's evident that nothing changed after the edit and at the same time, there's no special error or warning...

  Changed 22 months ago by cboos

  • status changed from new to closed
  • resolution set to fixed

Fixed like that in r4796.

  Changed 7 months ago by cboos

In [7034], I finally also added an explicit warning.

Add/Change #4221 ("Page not modified" exception is disturbing and counter productive)

Author



Change Properties
<Author field>
Action
as closed
Next status will be 'reopened'
to The owner will change from cboos. Next status will be 'closed'
 
Note: See TracTickets for help on using tickets.