Edgewall Software

Ticket #3772 (closed defect: worksforme)

Opened 2 years ago

Last modified 2 years ago

Using custom query - Next Ticket link sometimes disappears

Reported by: sid@… Owned by: jonas
Priority: normal Milestone:
Component: ticket system Version: 0.9.6
Severity: normal Keywords:
Cc:

Description

I've created several custom queries, and links to them on Wiki pages. We use the reports to review tickets closed over the previous week. So the Next Ticket link comes in handy.

When using it, I often close one ticket, and (our network being a little slow) then scroll up to the top of the screen while the form is being POSTed, and open the Next Ticket link in a new tab. Then I use that tab to continue working, and repeat the process.

After I've done this for 8-10 tickets (not able to consistently reproduce, but it happened to me 4 times over 45 tickets), the Next Ticket link disappears from the ticket page, and I have to go back to the original query and start from there.

Attachments

Change History

Changed 2 years ago by sid

  • status changed from new to closed
  • resolution set to worksforme
  • milestone 0.10.3 deleted

We have been using 0.10.0 now since it was released, and I have not seen the problem since. Either it has been fixed or I'm just not bumping into it anymore. I'll close the ticket and reopen if I see it again.

Add/Change #3772 (Using custom query - Next Ticket link sometimes disappears)

Author



Change Properties
<Author field>
Action
as closed
Next status will be 'reopened'
to The owner will change from jonas. Next status will be 'closed'
 
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