Ticket #3329 (closed defect: worksforme)
Space in component name doesn't work properly
| Reported by: | micah@… | Owned by: | jonas |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | ticket system | Version: | devel |
| Severity: | normal | Keywords: | |
| Cc: |
Description
I created two components one called "Support" and one called "Extended Support", I set me as the contact person for those comp[onents and then started testing them out.
What I found was that tickets created in "Extended Support" had the owner set to UNKNOWN, rather than me.
Additionally, when I tried to create a ticket report so I could view all the "Extended Support" tickets, I found that my query had to be like this:
...
WHERE status IN ('new', 'assigned', 'reopened')
AND component = "Extended"
If I used "Extended Support" instead it would say that there were no tickets available in that component.
If I rename the component to just "Extended" the owner is automatically set to me properly, and the report is generated properly.


