Edgewall Software
Modify ↓

Ticket #2875 (closed defect: invalid)

Opened 6 years ago

Last modified 6 years ago

Ability to notify the user ("Assign to" user)by email when a new ticket is created

Reported by: anonymous Owned by: jonas
Priority: normal Milestone:
Component: ticket system Version: 0.9.4
Severity: normal Keywords:
Cc:
Release Notes:
API Changes:

Description

When a new ticket is created or an existing ticket is updated, the appropriate user whoever the ticket is assigned to, should be notified by email immediately.

Currently, there is no way the user knows that a ticket has been submitted on his name, unless he logs in and checks frequently.

If this feature is already there, then kindly forgive me. I could not see this feature. We are using Trac for our product development and is hosted by Cvsdude currently for us.

Thanks

Attachments

Change History

comment:1 Changed 6 years ago by anonymous

  • Resolution set to invalid
  • Status changed from new to closed

OK...Looks like it's already been there as part of the configuration file. So I need to talk to the company who is hosting Trac for us.

  • Thanks
View ↑

Add a comment

Modify Ticket

Change Properties
<Author field>
Action
as closed
The resolution will be deleted. Next status will be 'reopened'
to The owner will be changed from jonas. Next status will be 'closed'
Author


E-mail address and user name can be saved in the Preferences.

Attachments ↑
 
Note: See TracTickets for help on using tickets.