Show ticket status in notification email

[eblot]

Can you be more descriptive ?

The status of a ticket is already part of the message body of a notification email (in the ticket header). What would you want to be added/changed ?

[anonymous]

Err, sorry about that. I mean to say "show status in email subject". This is helpful as at a glance I would be able to see how many "new" tickets I have in my trac folder.

[anonymous]

Newly created tickets would not have a RE: in the subject line so in that respect, the status is in the subject.

[eblot]

At the very least, this feature should be enabled by an option:
The same ticket would appear with different subjects [dep. on its status], which can lead to confusion for sorting ticket emails.

Another option could be to add another SMTP header, such as X-Trac-Ticket-Status, to specify the status of the ticket: any good MUA (email client) could sort the emails using this header.

[eblot]

#2728 has been marked as a duplicate of this ticket.

[sid]

#1359 is a ticket (with a patch) about adding the SMTP header information.

[sid]

#3136 added ability to make the project prefix configurable. This should probably build off that work.

[Rajiv]

It would be nice if the subject of the email read more like the title of the RSS feed. Examples:

Ticket #16 (defect closed): Cannot post Comment Ticket #11 (enhancement created): Command line interface

Can't we have a ticket_notify_email_subject.cs? I could then edit it to pickup the change title etc.

[cboos]

See #1480.