Edgewall Software

Ticket #2463 (new enhancement)

Opened 3 years ago

Last modified 9 months ago

Mandatory fields in tickets

Reported by: johan.regnell@… Owned by: jonas
Priority: normal Milestone: 0.13
Component: ticket system Version: 0.9.2
Severity: normal Keywords:
Cc: kantrn@…

Description

It would be great with ability to set some ticket fields as mandatory. These fields should be verified before allowing submit when creating a new ticket.

Attachments

Change History

Changed 23 months ago by anonymous

Hi,

is anyone actively working on this?

If so, is there a guess, when this enhancement might be available, without defining a whole new Workflow?

TIA Max

Changed 23 months ago by Noah Kantrowitz (coderanger) <coderanger@…>

  • cc kantrn@… added

This is indeed possible in 0.10. I will see about coding it up later this week.

Changed 19 months ago by cboos

  • milestone set to 1.0

Hey that week is over, where's the patch? :-)

See also the antonym ticket #2464

Changed 9 months ago by osimons

  • milestone changed from 1.0 to 0.12

#6248 closed as duplicate. It requests making standard and custom fields mandatory, or at least marking them visually in a special way (related to #899, #925, #1748).

Rescheduling according to #6248 value recently updated by cboos.

Add/Change #2463 (Mandatory fields in tickets)

Author



Change Properties
<Author field>
Action
as new
as The resolution will be set. Next status will be 'closed'
to The owner will change from jonas. Next status will be 'new'
The owner will change from jonas to anonymous. Next status will be 'assigned'
 
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