Ticket should be immediately 'assigned' after creation when assigned to the reporter

[Christian Boos]

Long time ago, on the mailing list, I proposed a patch to immediately set the status of a newly created ticket to "assigned" if the reporter and the assignee are the same person.

This saves one step, as the next logical step would be to "accept" the ticket that the reporter has just created for himself.

Therefore I propose the patch once again, for discussion:

model.py

@@ -142 +142 @@
                 # Assume that no such component exists
                 pass
 
+        # If the owner creates the ticket, status is directly 'assigned'
+        owner = self.values.get('owner')
+        if owner and owner == self.values.get('reporter'):
+            self['status'] = 'assigned'
+
         # Insert ticket record
         std_fields = [f['name'] for f in self.fields if not f.get('custom')
                       and f['name'] in self.values.keys()]