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Ticket #1146 (closed enhancement: fixed)

Opened 7 years ago

Last modified 4 years ago

Loss of Data in Form when submitting a ticket.

Reported by: anonymous Owned by: cboos
Priority: high Milestone: 0.11
Component: ticket system Version: 0.8
Severity: major Keywords: validation workflow
Cc: somekool@…, lecaros@…
Release Notes:
API Changes:

Description

When submitting a ticket like this and you make an error Trac does not store your data. So hopefully, you have not wrote a lot of text in the discription. If you have it is completely lost.

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Change History

comment:1 Changed 7 years ago by cmlenz

What do you mean with "you make an error"?

comment:2 Changed 7 years ago by cmlenz

  • Keywords validation added
  • Severity changed from normal to enhancement

I'm guessing you mean the lack of "real" validation in the ticket form. "Summary" is a required field, for example (should also be indicated in the UI), and if you leave it blank you get an ordinary error page. You need to go back to the form using e.g. the back button, and some browsers (IE/Windows) don't preserve what you've entered in the form in that case.

comment:3 Changed 6 years ago by anonymous

  • Cc somekool@… added

comment:4 Changed 6 years ago by cboos

  • Keywords workflow added
  • Milestone set to 0.11
  • Owner changed from jonas to athomas

I believe this is now handled as expected here in the WorkFlow branch...

Ticket #1550 marked as duplicate.

comment:5 Changed 6 years ago by athomas

  • Status changed from new to assigned

comment:6 Changed 5 years ago by anonymous

  • Cc lecaros@… added

is there any fix to this issue?

I have problems using IE.
Summary has data, but error message still shown.
When go back with browser button, nothing is in the form...

comment:7 Changed 5 years ago by eblot

Ticket #4522 marked as a duplicate

comment:8 Changed 5 years ago by anonymous

Ticket #4800 marked as a duplicate

comment:9 Changed 5 years ago by cboos

  • Priority changed from normal to high
  • Severity changed from normal to major

Similar to #4100, but this one is for new tickets.

comment:10 Changed 5 years ago by cboos

  • Owner changed from athomas to cboos
  • Status changed from assigned to new

comment:11 Changed 5 years ago by cboos

  • Resolution set to fixed
  • Status changed from new to closed

Fixed by r4549 (nevertheless upgrade at least to r4550 or even r5454 for an improved ticket preview layout)

comment:12 Changed 4 years ago by cboos

(read r5449 and r5450 in the above comment)

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