Edgewall Software

Ticket #1146 (closed enhancement: fixed)

Opened 4 years ago

Last modified 12 months ago

Loss of Data in Form when submitting a ticket.

Reported by: anonymous Owned by: cboos
Priority: high Milestone: 0.11
Component: ticket system Version: 0.8
Severity: major Keywords: validation workflow
Cc: somekool@…, lecaros@…

Description

When submitting a ticket like this and you make an error Trac does not store your data. So hopefully, you have not wrote a lot of text in the discription. If you have it is completely lost.

Attachments

Change History

Changed 4 years ago by cmlenz

What do you mean with "you make an error"?

Changed 4 years ago by cmlenz

  • keywords validation added
  • severity changed from normal to enhancement

I'm guessing you mean the lack of "real" validation in the ticket form. "Summary" is a required field, for example (should also be indicated in the UI), and if you leave it blank you get an ordinary error page. You need to go back to the form using e.g. the back button, and some browsers (IE/Windows) don't preserve what you've entered in the form in that case.

Changed 3 years ago by anonymous

  • cc somekool@… added

Changed 3 years ago by cboos

  • keywords workflow added
  • owner changed from jonas to athomas
  • milestone set to 0.11

I believe this is now handled as expected here in the WorkFlow branch...

Ticket #1550 marked as duplicate.

Changed 3 years ago by athomas

  • status changed from new to assigned

Changed 2 years ago by anonymous

  • cc lecaros@… added

is there any fix to this issue?

I have problems using IE. Summary has data, but error message still shown. When go back with browser button, nothing is in the form...

Changed 23 months ago by eblot

Ticket #4522 marked as a duplicate

Changed 21 months ago by anonymous

Ticket #4800 marked as a duplicate

Changed 19 months ago by cboos

  • priority changed from normal to high
  • severity changed from normal to major

Similar to #4100, but this one is for new tickets.

Changed 18 months ago by cboos

  • owner changed from athomas to cboos
  • status changed from assigned to new

Changed 18 months ago by cboos

  • status changed from new to closed
  • resolution set to fixed

Fixed by r4549 (nevertheless upgrade at least to r4550 or even r5454 for an improved ticket preview layout)

Changed 12 months ago by cboos

(read r5449 and r5450 in the above comment)

Add/Change #1146 (Loss of Data in Form when submitting a ticket.)

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