grouping ticket fields
|Reported by:||fbrettschneider@…||Owned by:|
Please, implement grouping of ticket fields in a way that just the standard fields are displayed by default, and additional groups of fields must be shown by clicking on an expand button "+".
Background: If one clicks "New Ticket" here, the form is very crowded with fields and therefore unclear since I installed quite a lot of plugins, mainly wiki:PluginList#ProjectTimeManagementTicketSystemExtensions. Most such additional ticket fields are maintained by the project leader and read by developers sometimes, but often new tickets are created and also later digged by the customer support team.
The problem: E.g. the customer support team grumbles about the overcrowded form and claims they are just interested in a few ticket fields, actually the standard fields. On ticket creation, or later when querying the ticket database, people don't want to see the timing/planning fields.
Change History (6)
comment:5 Changed 18 months ago by cboos
- Resolution set to duplicate
- Status changed from new to closed